Returns & Exchanges
At asia-idol.com, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and hassle-free exchange or refund.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip inside the box.
- 3.Ship to Our Warehouse
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, we will issue a full refund to your original payment method within 5-7 business days.